Tuesday, April 9, 2024
HomeEditor PicksOverstock Customer Service Chat

Overstock Customer Service Chat

Are Customers Picking Up The Slack From Employees

OVERSTOCK REVIEW! DON’T USE OVERSTOCK Before Watching THIS VIDEO! OVERSTOCK.COM

Walmart fared well, all things considered, during the coronavirus crisis. The current crisis Walmart is facing is dealing with inventory and staffing. Being understaffed is the norm these days, it is no different for retail. More and more self-checkouts are being used to fight against low numbers of employees showing up for work. Walmart is simultaneously dealing with an overabundance of unproductive inventory to boot.

Target has maintained its pandemic services that customers have grown to love like the curbside pick-up and delivery. The curbside pick-up allows customers to be able to pick up their purchases usually within a couple hours of the completed order. Target is also dealing with the labor shortage, and customers might be seeing more self-checkout terminals open compared to open checkout terminals operated by Target employees.

Dont Miss: Can Filing Bankruptcy Wipe Out A Judgement

Overstock Return Policyreturning Products To Overstockcom In A Few Clicks

Are you stuck with an Overstock product that doesnt work for you? Our Overstock return policy guide will walk you through the process of returning items to this famous internet retailer. If you want to spare yourself the trouble of initiating a return, we offer the most efficient solutionlet DoNotPay do it in your stead!

You May Like: Can You Declare Bankruptcy On Student Loans

Join A Team That Encourages You To Be Authentically You

We are proud of the culture weve built. We are customer focused, technology driven, and creating enterprise value. We are Overstock.

At Overstock, we envision a dream home for everyone.

As a leading online retailer of home goods and furnishings, our employees have the opportunity to solve challenging problems, grow their careers, and be part of a vibrant culture.

Recognized as one of the nations best employers, Overstock is committed to an inclusive, outcome-driven, and positive work environment. Join a team that encourages you to be authentically you.

Don’t Miss: How Often Can You File Bankruptcy In Ny

Understanding Overstocks Customer Care

Overstock is committed to ensuring its customers get value for their money by providing high-quality products and exceptional customer service. The company connects people with products and services in a convenient way. The company has established several ways customers can reach its customer care team. They include:

The chat button on its website

Just Made My First And Last Purchase

Overstock Customer Care (With images)

Just made my first and last purchase with overstock. Did not realize how horrible their customer service was. With other similar companies they have to compete with, I have no clue how they stay in business. Returns are at the customers expense no matter what. Received one bag that was ripped open and unusable and of course the burden is on me to return it with nothing offered from the company. Will never shop here again. Their price was also much more than home Depot where I purchased the same exact product and was able to return it right up the street for free.

Recommended Reading: How Does Filing Bankruptcy Affect Buying A Home

You May Like: How To Remove Bankruptcy From Credit Report Early

How To Choose A Mattress Model

Many individuals approach mattress buying in the wrong way, by concentrating solely on arbitrary actions of firmness degree or sleep setting, thinking about only the price, or selecting products and modern technology promoted in an ad. But that strategy might land you a not-so-comfy mattress model that you might regret buying.

The advice in this guide will show you a much better means . This guide builds on our thousands of hours of research and rest testing to help you find a mattress model youll happily rest on for many years. Overstock Returns Customer Service

How To Contact Overstock Customer Service

If you have any issues or questions about your Overstock order, there are several ways to reach their customer service team:

  • Overstock Customer Service Number: Call 1-800-843-2446 to get a live rep Monday through Friday from 8 AM to 12 AM EST or Saturday through Sunday 9 AM to 9 PM EST.
  • Text Customer Support: Shoot a text to 1-385-257-9241 for 24/7 support from Overstock.
  • Customer Service Online Chat: Chat with Overstock virtually 24/7 here.
  • Overstock Help Center: Enter your questions into Overstocks Help Center search bar here.

You can also find answers to some common questions in Overstock’s FAQ section here.

Read Also: Can You File Bankruptcy Without A Job

Fine Jewelry Swimwear And Lingerie Return Policy

The Fine Jewelry return policy is the same as the store return policy with one addition: all Fine Jewelry returns or exchanges must have the original ticket attached AND be accompanied by a receipt.

Merchandise can only be returned to Ross Stores with a Fine Jewelry Department.

The swimwear and lingerie return policy is the same as the store return policy with one addition: all swimwear and lingerie returns or exchanges must have the original ticket attached.

Main Reasons Why Customers Contact Overstocks Customer Care Team

Dropshipping From Overstock: The 9 Facts That Makes It A Huge Opportunity (Full Overview)

Overstock’s customer care receives numerous inquiries from its clients. The most common questions the team receives are linked to

  • Tracking not showing updates
  • Time a client has to cancel an order
  • Seeking more information about a product
  • Enquiring on order shipping
  • Whether a customer can make changes to their order or shipping address after they have submitted it

Don’t Miss: What Happens If You File Bankruptcy

Where To Shop For A Mattress

Putting down in the store isnt the only method to go anymore. New mattress-in-a-box firms have won over countless customers with convenient delivery as well as complimentary trial periods.

On-line mattress acquiring purchasing has actually seen a significant boom, however its wrong for everybody. Belows what you require to understand.

Contacting Overstocks Customer Care Using Donotpay

DoNotPay has a successful way to bypass Overstock’s phone queue, saving you the trouble of being placed on hold before talking to Overstock’s customer care representative. DoNotPay calls Overstock customer care and waits on hold in your place. Then, it will notify you of an available support agent for you to express yourself and have your problem solved. The process is fast and guaranteed.

Read Also: Will Bankruptcy Show On My Credit Report

Can I Use A Tax Exemption Certificate To Shop Tax Free At Ross Dress For Less

Yes, if you are shopping on behalf of a charitable organization. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier.

Note: If you are a diplomat or other government representative with valid diplomatic identification and passport, be prepared to leave a copy of your exemption document, government exemption card with the store.

Dont Tolerate Corporate Attitudesrequest Whats Rightfully Yours

HelpScout

DoNotPay is known for being the champion of customer advocacy because we help our users claim whats rightfully theirs, and we dont tolerate big corporations taking peoples hard-earned money.

No matter if you want to request a refund, insurance, extended warranty, or compensation from airlines, our AI-powered lawyer will fight for your right.

If you feel like youre overpaying certain subscription services, we can help you cancel them. Also, if you want to test a subscription before you start paying money for it, dont connect your credit card to the free trial page! You can sign up for free trials using our virtual credit card. That way, companies wont be able to charge you auto-renewal fees because the card has no funds.

Dont Miss: Does A Married Couple Have To File Bankruptcy Together

Recommended Reading: Houses For Sale Foreclosed

Yes You Can Legally Buy Unclaimed Mail And Packages Well Explain How

Many Amazon and USPS packages never make it to their destinations. You can buy those packages online and in person but watch out for scams.

Katie Teague

Writer

Katie is a Writer at CNET, covering all things how-to. When shes not writing, she enjoys playing in golf scrambles, practicing yoga and spending time on the lake.

What happens to those Amazon and US Postal Service packages that never made it to your doorstep? Its a good possibility someone bought them. Items that have been lost in transit from one delivery truck to another or misplaced in a warehouse after months of going unclaimed can be auctioned off or end up for sale at local swap meets.

You might remember in 2021 when TikTok became obsessed with buying unclaimed packages that never made it to their destinations. A few TikTok creators posted videos of warehouses full of mystery items for sale and waiting to be unboxed. While some contain cheaper fare like socks, TikTokers have also unwrapped gift cards, Nike sneakers and name-brand purses like real-life versions of video game loot boxes. Postal Service auctions put some of the items on display before purchase so you can have an idea of what youre getting.

Well tell you how to buy unclaimed packages from Amazon, the US Postal Service and other delivery services. Well also tell you how to look out for companies that claim to sell mystery boxes but could potentially scam you.

Dont Miss: When Does Foreclosure Start

Business Model And Management

Part of Overstock.com’s merchandise is purchased by or manufactured specifically for the company. Among their products are handmade goods produced for Overstock by workers in developing nations. The company also manages the inventory supply for other retailers. In addition to its direct retail sales, Overstock.com began offering online auctions on its website in 2004, known as Overstock.com Marketplace and later O.co Marketplace. This service was retired in July 2011.

After initially relying solely on word-of-mouth marketing from customers, the company turned to distinctive television advertisements starring German actress Sabine Ehrenfeld. Later, they would employ other advertising spokespersons.

In July 2006, John J. Byrne, the father of Overstock’s chief executive, resigned from the board of directors after a public airing of the elder Byrne’s unhappiness with his son’s actions against naked short-selling. In August 2008, Jack Byrne said that after “much initial skepticism” he believed his son was “right all along” about the battle and lawsuits with short-sellers and analysts. In 2010 the elder Byrne returned to the Overstock.com board of directors.

In early 2007, John A. Fisher and Ray Groves resigned from the Overstock board of directors over disagreement with the company’s prime broker suit.

You May Like: Can You Buy A Car In Bankruptcy

Look Out For Scams And Avoid Theft

Unless you can see exactly what youre buying, you may run the risk of purchasing items that arent valuable to you. What you want to avoid is putting money in the hands of someone who gives you nothing.

We suggest checking the Better Business Bureau website and reading customer reviews to make sure the seller is legitimate. One company I found on the BBB site had reviews from customers who reported not receiving their packages after many months and getting fake tracking numbers.

For legitimate sellers and sources, we recommend going through sanctioned unclaimed package auctions, like GovDeals.

Are Overstockcom And Gethuman Affiliated

How To Get Google Customer Review

GetHuman and Overstock.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Overstock.com Contact Info

You May Like: What To Expect At A Bankruptcy Hearing

Bitcoin Comes To Overstock After Ceo Locks 40 People In A Room For A Week

Overstock CEO Patrick Byrne says Bitcoin was a dream come true

Last month, Overstock.com, which sells everything from jewelry to couches, announced that it would start accepting Bitcoin by the middle of 2014. CEO Patrick Byrne, 51, said the low-priced site was looking forward to cutting down on transaction fees for purchases given that its net margin is just 2%. The site took the Internet by surprise Thursday by moving its Bitcoin deadline up radically: its accepting Bitcoin as of today.

Our first purchase with Bitcoin was a $2700 patio set, says Byrne from Salt Lake City, where the company is based. In the first 90 minutes of Bitcoin sales, the site had received about 150 orders. Byrne says the companys rough estimate is that 1% of its sales in 2014, or approximately $13 million, will come in the form of Bitcoin. Its a wild guess, he says. Update : Byrne tweets that Overstock pulled in 780 Bitcoin sales worth $127,000 in 21 hours.

On January 1st, our people said they could do it within 10 days if I gave them enough people, says Byrne. So we put a team of 40 people on it. We locked them in a room and slid pizzas under the door, and gave them hotel rooms when they needed them. The technique of swarming to form a team was incredibly efficient.

Recommended Reading: Is Burger King Filing For Bankruptcy

Where To Purchase Undelivered Amazon And Postal Service Packages

If youre looking to buy items that were never delivered, you can search for vendors in your area to see if theres a local swap meet or other places that sell undelivered items. Websites like Swap Madness can help you identify a vendor that could have packages for sale for instance, a flea market stall.

Note that some days may be better than others for finding packages. For instance, a TikToker visited Treasure Hunt in Evansville, Indiana, after it had just been restocked with packages and found a vast number of items for purchase. A reporter from Insider visited the same store on a weekday right before the store restocked and found everything picked over.

If youre planning to travel several hours to go to one of these stores, we recommend calling ahead to find out when shipments are scheduled to arrive.

TikTok users have found packages priced as low as $1 each.

Don’t Miss: Can Irs Debt Be Discharged In Bankruptcy

Check These Websites To Find Auctions For Unclaimed Packages

If a Postal Service package hasnt been claimed within 90 days, itll likely be auctioned on GovDeals, a company the US Postal Services contracts with to sell unclaimed items. Items could be sold in lots, rather than individually so you may wind up with a bunch more stuff to sift through, resell or donate. On the site, you can browse categories you are interested in, such as sporting equipment, beauty supplies and clothing.

The website Liquidation lets you choose the company youre interested in buying bulk packages from, including Amazon, Target, Walmart, Lowes and Home Depot. For some items, you can see what youre bidding on, but other listings will only show you images of the boxes or pallets and the category it falls under, as well as an estimated retail price. Depending on the size and weight of the items you get, you can expect shipping to be upward of $100.

An Amazon spokesperson told CNET that if an undelivered package arrives back at Amazon, an employee removes the item from the packaging and inspects it to determine whether the item can be resold. If not, its sold to other customers or liquidators, returned to suppliers or donated to charitable organizations.

Integrates With And Improves Other Tools

Amazon multi channel virtual assistant support

All plans come with integrations for ChatOps tools Slack& Microsoft Teams in order to cut down on pings, limit distractions and make the tools even more powerful. Business and Enterprise customers get access to Jira, GitHub & Okta integrations.

Stack Overflow for Teams has been a resource for our entire company. Not only for developers to solve problems, its also enabled our sales field to answer technical questions that help them close deals.

Director of Product Management

Engineers should help solve the hardest questions, the unknowns, where being familiar with how the product was built is essential. But we dont want to keep answering solved problems over and over again. Thats where Stack Overflow for Teams really helps.

Director of Engineering

As we started to use and saw how nice it was to have a repository of information, we started to see it spread to other teams. Our customer support team started using it, our people success team started using it, next thing we knew, we had integrations all over the place.

Engineering

What we love about Stack Overflow for Teams is that its a very dynamic tooltheres just so many ways to use this as a liaison between different teams and different knowledge bases.

Software Engineer

Read Also: Can You Still File Bankruptcy On Credit Cards

Naked Short Selling Controversy

Overstock filed a lawsuit against the hedge fund Rocker Partners in 2005 for libel, unfair business practices and tortious interference, saying it colluded with a research firm, Gradient Analytics, in short-selling the company while paying Gradient Analytics to publish negative reports about Overstock.com and supplying pre-publication copies to Rocker. Naked short-selling was not alleged in that suit. In a conference call with analysts in August 2005, a day after the suit was filed, Byrne said that “there’s been a plan since we were in our teens to destroy our stock, drive it down to $610 … and even a plan for how the company would then get whacked up.” He said that the conspirators were part of a “Miscreants Ball”, headed by a “Sith Lord”, who he refused to identify but said “he’s one of the master criminals from the 1980s.” Byrne said the conspiracy included hedge funds, journalists, investigators, trial lawyers, the SEC, and Eliot Spitzer.” Gradient Analytics countersued, alleging Byrne waged a smear campaign.

In December 2010, all but two of the prime broker defendants settled out of court with Overstock for $4.4 million. That same month, the company filed a motion seeking to amend its lawsuit against the remaining defendantsGoldman Sachs and Merrill Lynchto include claims of RICO violations. The enhanced claims were based on evidence gained through discovery in the case.

RELATED ARTICLES

Popular Articles